I have been following the rules in my battle with Air Canada over charging extra to carry my Strida bike; clearly I should have just complained on the right websites. Well in fact I did, posting on TreeHugger, but Air Canada doesn't read it. Carl Larson ran into the same problem with JetBlue, but got onto Consumer Report's site Consumerist. That got action, fast.
More on my bike war with Air Canada
I have been at war with Air Canada since charged me to carry my folding bike. (see Air Canada Hates Cyclists)
I got a copy of Air Canada's response to my complaint, download pdf here . and have provided my own response to the Canadian Transport Agency, copy below the fold.
Building a Better Bike Lane
Bike lane maintenance in Toronto, 2008
For Azure, September 2008:
H.G. Wells once wrote, “When I see an adult on a bicycle, I do not despair for the future of the human race.” Many today are equally optimistic that getting people out of cars and onto bikes may well become a major factor in the fight against greenhouse gas emissions and urban vehicular gridlock. But cyclists are often wary of riding in traffic, knowing all too well how vulnerable they are beside a tonne of fast-moving metal. In the Netherlands and parts of Scandinavia, cyclists need not worry. There, bike lanes fully separated from traffic form an integral part of the transportation infrastructure, and have been a reality for almost a century. The Netherlands alone counts more than 15,000 kilometres of dedicated bike paths.
